The Best Guide to Spectrum In-Home WiFi
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Moving but want to keep your Spectrum service intact?
So, you’re moving. It can be a big task in itself and you don’t want to complicate things even more when it comes to your home services. One of the most stressful parts of moving is making sure all of your essential services stay intact, such as TV, Internet and phone, three highly important aspects of your home life. It can be time-consuming when things don’t go smoothly which warrants a lot of stress and peace of mind, especially when you don’t plan ahead. Spectrum makes it easy for you with just a few clicks using a simple transfer process to ensure your move is a breeze when it comes to transferring services. Use this article as a guide on how to keep your service with Spectrum when you’re moving.
Table of Contents
- Easy Steps To Move Your Spectrum Service
- Transfer Fees Associated With Moving Your Spectrum Service
- Definitions Of Fees
- FAQs
Summary
This article will cover the easy steps it takes in order to move your Spectrum service to a different location as smoothly as possible so you can keep using your service like you never stopped. It will also cover certain fees that you might see, along with their definitions, so you know what to expect.
How to move your Spectrum service
The first step is to make sure that you are moving to a location that offers Spectrum service. If it does not and you need to cancel your service, call 844-887-8822 and Spectrum will tell you what to do with your equipment and help you find providers that service your area. (You can learn more about cancelling by visiting our related post about Spectrum’s cancellation policy.) You can call the same number to notify Spectrum that you would like to transfer your service to a new residence and they will schedule your move for you so they know when to transfer service. On this call, make sure to also ask the Customer Care Representative if you should take your equipment with you and if you qualify for a self-installation.
Transfer Fees
It’s important to also know the fees involved with transferring services so that you are not blindsided on the day of your move. Here’s a list of fees you might encounter:
- Transfer fee $9.99
- New professional installation fee (Self-Install also available) $49.99
- WiFi reconnection fee $4.99
What do they mean?
Being charged for one or more of the fees listed above depends mainly on which services you’re moving and if you are eligible for self-installation. Here’s what the fees mean:
- Transfer fee: For current customers, Spectrum charges a one-time charge of $9.99 for a change of address. All you have to do is call Spectrum at 844-887-8822 to schedule your transfer and the charge will be added onto your next bill. You should call to make these transfer arrangements two weeks prior to your move to ensure a smooth transition to your new location.
- New installation fee: There are certain cases in which current Spectrum customers will still be charged a new installation fee to have a professional technician come to your new home and install the equipment again.
- Keep in mind that you do have the option to save money with self-installation.
- WiFi reconnection fee: There is a one-time WiFi reconnection fee for existing customers when starting up WiFi again at their new residence.
Frequently asked questions
How do I know is Spectrum is available at my new location?
You can simply type in your zip code at www.bundleinternet.com or call 844-887-8822 and a Customer Care Representative who will be able to tell you if Spectrum services your area. If not, they should be able to help you find a provider that does service the area.
Is there a fee for transferring service?
There is a one-time fee of $9.99.
How do I make sure my services are installed and ready to use on the day of my move?
Make sure to call and schedule an installation appointment (if not doing self-install) days prior to your move to ensure that everything goes smoothly.
